Difference between revisions of "Robotec 100W Laser/RepairTimeline"
From Makers Local 256
Enabrintain (Talk | contribs) (→Next Steps: added details about tube destruction) |
Enabrintain (Talk | contribs) (→Updated) |
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* On 14DEC17, the manufacturer determined that the problem is a defective laser tube and offered to replace it under warranty | * On 14DEC17, the manufacturer determined that the problem is a defective laser tube and offered to replace it under warranty | ||
** This replacement is contingent on photos of the defective tube's destruction | ** This replacement is contingent on photos of the defective tube's destruction | ||
| + | * On 15DEC17, the laser tube was permanently disabled in a manner allowing serial number identification. Photos of the destroyed tube were emailed to the manufacturer. | ||
| + | ** The manufacturer replied that the replacement tube is being shipped via DHL. | ||
== Next Steps == | == Next Steps == | ||
| − | * | + | * When we receive the laser tube, we can install it and have a happy laser again. |
| − | + | ||
| − | + | ||
Revision as of 22:14, 15 December 2017
Diagnosis
- Laser cutting power was noticeably less, with reports of multiple passes being necessary to cut through material starting as early as 25NOV17.
- On 12DEC17, a concerted effort to collect evidence of the low power phenomenon was pursued.
- The problem was verified, and the laser's mirrors were examined for alignment issues.
- No problems with the mirrors were identified, so it was decided to contact the manufacturer.
- On 13DEC17, the manufacturer was emailed, they requested photos of various parts of the laser to determine proper installation.
- The requested photos were provided.
- On 14DEC17, the manufacturer determined that the problem is a defective laser tube and offered to replace it under warranty
- This replacement is contingent on photos of the defective tube's destruction
- On 15DEC17, the laser tube was permanently disabled in a manner allowing serial number identification. Photos of the destroyed tube were emailed to the manufacturer.
- The manufacturer replied that the replacement tube is being shipped via DHL.
Next Steps
- When we receive the laser tube, we can install it and have a happy laser again.
