Difference between revisions of "Robotec 100W Laser/RepairTimeline"

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(Next Steps: added details about tube destruction)
(updated)
 
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* On 14DEC17, the manufacturer determined that the problem is a defective laser tube and offered to replace it under warranty
 
* On 14DEC17, the manufacturer determined that the problem is a defective laser tube and offered to replace it under warranty
 
** This replacement is contingent on photos of the defective tube's destruction
 
** This replacement is contingent on photos of the defective tube's destruction
 +
* On 15DEC17, the laser tube was permanently disabled in a manner allowing serial number identification. Photos of the destroyed tube were emailed to the manufacturer.
 +
** The manufacturer replied that the replacement tube is being shipped via DHL. Shipping ETA 21DEC17.
 +
** Current plans are to meet at shop on Thursday night and install the new tube.
 +
* On 22DEC17 the new tube arrived, and was installed
 +
** We decided to only run the laser at a max of 80% power until more diagnostics could be run.
 +
** The laser is cutting again, however we're not sure if its giving us its best effort.
  
 
== Next Steps ==
 
== Next Steps ==
* The Laser Tube needs to be permanently disabled in a manner allowing serial number identification. Photos of the destroyed tube must be emailed to the manufacturer.
 
* Upon receipt of the evidence of the tube's destruction, the manufacturer will ship us a new tube via DHL.
 
* We can then install it and have a happy laser again.
 

Latest revision as of 12:35, 9 January 2018

Diagnosis

  • Laser cutting power was noticeably less, with reports of multiple passes being necessary to cut through material starting as early as 25NOV17.
  • On 12DEC17, a concerted effort to collect evidence of the low power phenomenon was pursued.
    • The problem was verified, and the laser's mirrors were examined for alignment issues.
    • No problems with the mirrors were identified, so it was decided to contact the manufacturer.
  • On 13DEC17, the manufacturer was emailed, they requested photos of various parts of the laser to determine proper installation.
  • The requested photos were provided.
  • On 14DEC17, the manufacturer determined that the problem is a defective laser tube and offered to replace it under warranty
    • This replacement is contingent on photos of the defective tube's destruction
  • On 15DEC17, the laser tube was permanently disabled in a manner allowing serial number identification. Photos of the destroyed tube were emailed to the manufacturer.
    • The manufacturer replied that the replacement tube is being shipped via DHL. Shipping ETA 21DEC17.
    • Current plans are to meet at shop on Thursday night and install the new tube.
  • On 22DEC17 the new tube arrived, and was installed
    • We decided to only run the laser at a max of 80% power until more diagnostics could be run.
    • The laser is cutting again, however we're not sure if its giving us its best effort.

Next Steps