Robotec 100W Laser/RepairTimeline
From Makers Local 256
Diagnosis
- Laser cutting power was noticeably less, with reports of multiple passes being necessary to cut through material starting as early as 25NOV17.
- On 12DEC17, a concerted effort to collect evidence of the low power phenomenon was pursued.
- The problem was verified, and the laser's mirrors were examined for alignment issues.
- No problems with the mirrors were identified, so it was decided to contact the manufacturer.
- On 13DEC17, the manufacturer was emailed, they requested photos of various parts of the laser to determine proper installation.
- The requested photos were provided.
- On 14DEC17, the manufacturer determined that the problem is a defective laser tube and offered to replace it under warranty
- This replacement is contingent on photos of the defective tube's destruction
Next Steps
- The Laser Tube needs to be destroyed, preferably while being filmed. Photos of the destroyed tube must be emailed to the manufacturer.
- Upon receipt of the evidence of the tube's destruction, the manufacturer will ship us a new tube via DHL.
- We can then install it and have a happy laser again.