Network/Procedures/Maintain a listserv
From Makers Local 256
< Network
This is more of an FYI than a howto or anything. Basically, it turns out that mail providers are becoming more and more paranoid as mail gets less and less usable due to spam. As a result, ML256 has had some trouble actually delivering mail to people who are members of its lists. I'll try to summarize possible problems and solutions here.
- We get onto spam blacklists.
- For the shop, this can be checked here: http://bgp.he.net/ip/24.96.165.230#_rbl
- This could happen for several reasons.
- Mail spoofed as from the shop.
- Someone's machine at the shop actually sends spam (because it has malware or some other reason).
- Someone does something vaguely spammy and some service has an overly quick trigger finger.
- Possible solutions:
- Heavily restrict the machines that can send mail from the shop.
- Make it so random shop Internet traffic leaves on a different Internet address.
- SPF records. This is implemented by the shop right now.
- DKIM. I believe this is finished implementation, but more testing is needed.
- DMARC. We're not here yet.
- People click that we are spam and then their mail provider starts to believe it.
- Possible solutions:
- List-Unsubscribe header. This may actually redirect the "Report spam" button in Gmail to an automatic unsubscribe process! This would be ideal.
- Possible solutions:
- Other resources.
- How to not be sent to spam on gmail
- Many links in this thread
- This dnsbl is asinine but perhaps we should try not to be on it anyway.
- A Survival Guide for the Small Mail Server
